How do I restore my purchase?

A Payment Verification Error may occur if you have multiple Hinge accounts and you attempt to restore a purchase.

Please ensure that you do not have any other Hinge accounts associated with either a phone number or a Facebook profile.

If you subscribed to a Preferred Membership but that membership isn't reflected in your account, here's how to restore it:

On iOS:

1. Tap the Settings icon in the lower right corner of your screen
2. Tap the Account 
3. Tap Upgrade to Preferred Membership 
4. Tap Restore in the top left of your screen.

On Android:

1. Tap the Settings icon in the lower right corner of your screen
2. Tap the Account 
3. Tap Upgrade to Preferred Membership 

If these steps aren't effective, please log out and back into the Hinge app, and repeat the steps.