How do I request a copy of my personal data?

You can now download your data directly in the Hinge app. Data exports will be ready for download within 48 hours of your request. Your data will be available for 48 hours before it expires in protection of your privacy and security.

To request your data:

1. Within the Hinge app, tap your Photo Icon on the far right of the navigation bar

2. Tap the Gear icon

Then, follow the steps to request your data. 

After you submit your request, you will receive a notification verifying that we have received your request and once again, when your data is ready for download. The export will expire after 48 hours. If you have not accessed your download within that time, you will need to resubmit your request. 

If you experience any trouble with the Download My Data feature, reach out below for further assistance. Simply tap Submit A Request and choose the support topic: Data Export.

If you are unable to log into your Hinge profile for any reason, to request an export please tap Submit A Request and choose the support topic: Data Export.