Why was my account banned?

If you’ve been banned from Hinge, this means we’ve detected activity associated with your account that violated our Terms of Service. We take violations of our policies very seriously.

At the moment, Hinge does not offer an appeals process. 

Can you tell me specifically why I was banned?

We do not tell people why they were banned. This policy is in place to protect the identities of those who reported the account. We will not respond to inquiries about the reason for a ban. 

Who makes the final decisions? 

Our moderation team is a group of Hinge staff members who have undergone extensive training. We've taken particular care to ensure that the moderation team includes individuals from a variety of backgrounds with a variety of life experiences that help them make fair and informed decisions. 

Please understand that you won’t be able to sign up for Hinge again using your Facebook account and/or phone number.

If you had a Hinge Preferred Subscription, you may need to cancel your subscription to prevent future payments.

If you subscribed using your Apple ID (iOS) or Google Play Store account (Android), please visit this help article for instructions on how to cancel.