Support

Logging In

• I'm having trouble with SMS (text) verification.
• I can't login.

Discover

• I'm seeing profiles in Discover I've already X'd.
• Why are my recommendations outside my Preference filters?
• The profiles I see are too far away.
• I'm not seeing profiles in Discover

Matching and Messaging

• Why did all of my Matches disappear?
• Why did one of my Matches disappear?
• I'm not getting any Matches.
• I accidentally unmatched someone. Can I restore the match?

Profile and Account Settings

• Technical Support & Tips
• I can't upload profile photos.
• How do I update my name, location, or other details?
• I can't delete my account.
• How do I change the email address associated with my account?

Subscriptions

• I subscribed to Preferred Hinge but it doesn't work.
• I'm unable to subscribe to Preferred Membership.
• How do I restore my purchase?
• I need to update my payment information.
• I canceled my subscription, but was charged again anyway.
• I was charged the wrong amount

See all 7 articles