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Support

Logging In

  • I'm having trouble with SMS (text) verification. right-arrow-icon
  • I can't login. right-arrow-icon

Discover

  • I'm seeing profiles in Discover I've already X'd. right-arrow-icon
  • Why are my recommendations outside my Preference filters? right-arrow-icon
  • The profiles I see are too far away. right-arrow-icon
  • I'm not seeing profiles in Discover right-arrow-icon

Matching and Messaging

  • What are Voice Notes? right-arrow-icon
  • We deleted Hinge, can I get a copy of our initial chat? right-arrow-icon
  • Share your Success Story right-arrow-icon
  • Why did all of my Matches disappear? right-arrow-icon
  • Why did one of my Matches disappear? right-arrow-icon
  • I'm not getting any Matches. right-arrow-icon

Profile and Account Settings

  • I'm having trouble connecting my Instagram account to Hinge. right-arrow-icon
  • Technical Support & Tips right-arrow-icon
  • How can I change what language I see in the Hinge app? right-arrow-icon
  • How to I adjust how I see measurement units in the app? right-arrow-icon
  • Why was my account banned? right-arrow-icon
  • How do I change my phone number? right-arrow-icon
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Subscriptions

  • I subscribed to Hinge Preferred Membership but it doesn't work. right-arrow-icon
  • I'm unable to subscribe to Preferred Membership. right-arrow-icon
  • I need to update my payment information. right-arrow-icon
  • I canceled my subscription, but was charged again anyway. right-arrow-icon
  • I was charged the wrong amount right-arrow-icon
  • I'm having trouble canceling my subscription. right-arrow-icon